Service Request Ticket - # 73757

Service Request Information

CONTACT Name Milligan, Lucinda   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2019 09:05 AM
Department Graduate Studies Phone 88486
Location Email milliganl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150775[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 63C5HC2 Description Dell Latitude E5470, i7-6600U, 2.6GHz, 8GB Ram
Serial No. 63C5HC2 Location PDR

CPU Intel Core i7-6600U(Dual Core, 2.6GHz, 4MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:CC:DA


Wireless NIC 40:49:0F:06:20:4B

TECHS Submitted by Reggie Johnson Contact rjohnson17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 23, 2019 02:45 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 23, 2019 02:45 PM 
transferred her files to her desktop.
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Reggie Johnson Sep 23, 2019 02:25 PM 
Image and set up is done. Returned laptop 20150775[Edit Inv] back 
to Todd 103 and returned loaner 20130714[Edit Inv].
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Reggie Johnson Sep 23, 2019 11:12 AM 
Task reassigned to Reggie Johnson.
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Reggie Johnson Sep 23, 2019 11:12 AM 
Laptop is imaging at my desk. I backed up her files to 
the hard-drive in the HDD docking station at my desk.
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