Service Request Ticket - # 73768

Service Request Information

CONTACT Name McDonald, David   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 23, 2019 01:19 PM
Department Admissions Office Phone 88919
Location Email mcdonald@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20130602[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP Officejet Pro 8100 Color Inkjet ePrinter #CM752A
Serial No. CN3AUEVH7Q Location PDR

Model CM752 Hostname
Notes Up To 20 ppm Black/16 ppm Color Borderless Printing Up To 8.5x11" Automatic Duplex Printing Ethernet & Wi-Fi Connectivity Print From Mobile Devices ePrint Compatible W-Fi Ink/Toner Refill BLK-HP950 Colors-Cyan, Magenta and yellow HP951

Wireless NIC 9C:B6:54:4C:05:DE

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Sep 26, 2019 03:57 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Sep 26, 2019 03:57 PM 
reinstalled driver
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Megan Thibeault Sep 25, 2019 10:11 AM 
This is a throwaway printer, try to updated the driver
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Megan Thibeault Sep 25, 2019 10:10 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Sep 23, 2019 01:19 PM 
Dave M believes Mcdonald's printers driver needs 
to be updated.
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