Service Request Ticket - # 73796

Service Request Information

CONTACT Name Crawford, Leonard   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 24, 2019 03:01 PM
Department Registrar’s Office Phone 88186
Location Email crawfordl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160996[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 153YKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 153YKH2 Location PDR 2023 Giveaway

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER FROM W#20130849: DragonNaturallySpeakingPrem_ver13(student/teacher) VISA2017007075 FEB2018 SR68764 ;

Wired NIC 50:9A:4C:46:0A:B7

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Sep 24, 2019 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Sep 24, 2019 03:12 PM 
Task reassigned to Joe Collinsworth.
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Stephanie Magee Sep 24, 2019 03:05 PM 
Priority changed from (3) Priority to (2) High Priority.
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Stephanie Magee Sep 24, 2019 03:01 PM 
He video is blinking in and out
replaced monitor and cable 
Monitor keeps blinking
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