Service Request Ticket - # 73811

Service Request Information

CONTACT Name Groshong, Cara   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2019 10:50 AM
Department Advancement & Foundation Phone 88148
Location Email groshonc@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140709[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 7PC0F42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 7PC0F42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe Acrobat DC (Pro)subscription from XXXX201600005512 serialized desktop SEPT2016; PL SQL DeveloperCANCELED 10-2018 DO NOT INSTALL ;

Wired NIC 98:90:96:D6:B0:A9

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Sep 25, 2019 01:24 PM 
Status changed from (1) Pending to (5) Completed
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Natalie Plasker Sep 25, 2019 01:05 PM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Sep 25, 2019 11:09 AM 
Whoever goes install greenshot on this and help her with 
the settings
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Natalie Plasker Sep 25, 2019 10:50 AM 
****This is an email****
Hi,

I had my computer upgraded to Windows 10 and now my Prtscn button isn't working.  How do I get that to work again? My computer is #20140709[Edit Inv]

Thanks,
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