Service Request Ticket - # 73819

Service Request Information

CONTACT Name Hale, Karla   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2019 01:03 PM
Department College of Education Phone 89293
Location Email halek@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160138[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 20F0QD2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 20F0QD2 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511

Wired NIC 18:66:DA:1B:2B:1B

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Sep 25, 2019 02:00 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Sep 25, 2019 02:00 PM 
She needed the code put into the driver of the 
copier on her machine.
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Natalie Plasker Sep 25, 2019 01:03 PM 
when trying to print she is able to select the printer, but nothing comes out. They checked to see if the job was still pending, but it was not.
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