Service Request Ticket - # 73823

Service Request Information

CONTACT Name Baumgartner, Erin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 25, 2019 03:20 PM
Department VP Academic Affairs/Provost Phone 88348
Location Email baumgare@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20091030[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 4VKDRL1 Description Dell OptiPlex 960 SFF E8400(3.0GHz, 6M, 1333 FSB)
Serial No. 4VKDRL1 Location PDR 2023 Giveaway

CPU Intel Core 2 Duo E8400(3.0GHz, 6M, VT,1333MHz FSB)


OS Windows XP Pro Software WIN 7 Pro downgraded to WIN XP Pro,Roxio Creator Dell Edition 10.3 and Cyberlink Power DVD 8.3 bundled with PC, MS Office Pro Plus 2007 license from P0074819

Wired NIC B8:AC:6F:7D:2F:0E

TECHS Submitted by Joseph Tavares Contact jtavares15@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Jan 24, 2020 10:29 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jan 24, 2020 10:29 AM 
This has been taken care of!
 Add Attachment
Joseph Tavares Sep 25, 2019 04:49 PM 
****This is an email****

Hello, 
The contact information below has an inaccuracy. 
My location is not ED 202J. 
I believe this request for a computer in NS 117A.
Add Attachment
Joseph Tavares Sep 25, 2019 03:20 PM 
User has a 960 in the research station in NS 117a, 
needs to be updated it can not support Windows 10.
Add Attachment