Service Request Ticket - # 73830

Service Request Information

CONTACT Name Sauer, Nathan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2019 09:50 AM
Department University Computing Solutions Phone 88960
Location Email sauern@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190222[Edit Inv] (opens in a new window) Bldg/Room RWEC 203
Service Tag 3RV0PY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RV0PY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A3:E5

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 26, 2019 05:00 PM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Sep 26, 2019 09:50 AM 
Image on podium monitor is messed up
RWEC 203
Resolution is off & screen is vibrating, image 
is vibrating. Peter tried installing AMD 
software but nothing seemed to fix it. He 
thinks it might be a hardware issue
Monitor # 20150465[Edit Inv]
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