Service Request Ticket - # 73841

Service Request Information

CONTACT Name Vickers, LouAnn   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 26, 2019 02:27 PM
Department President’s Office Phone 88888
Location Email vickersl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20130439[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell Latitude E6540 Laptop, i7-4800MQ(Quad 2.7GH)
Serial No. HK79VY1 Location PDR

CPU Intel core i7-4800MQ(2.7GHz quad core, 6M cache)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from P0091562, Adobe Master Collection CS6 WIN from P0092506; Adobe CC201* Named user from UCS order #8625

Wired NIC F0:1F:AF:54:6E:24


Wireless NIC C4:D9:87:10:49:5C


Bluetooth NIC C4:D9:87:10:49:5F

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 01, 2019 08:45 AM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Sep 26, 2019 04:24 PM 
First loaner needed reimaged now prepping 20130439[Edit Inv] 
instead
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Bradley Karkanen Sep 26, 2019 02:38 PM 
Prepping this
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Stephanie Magee Sep 26, 2019 02:27 PM 
Lou Ann needs to borrow a loaner for the 
presidents retreat this weekend. 
Will return when they return on Monday
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