Service Request Ticket - # 73849

Service Request Information

CONTACT Name Camacho, Bertha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 27, 2019 08:40 AM
Department The Research Institute Phone 89335
Location Email camachob@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190347[Edit Inv] (opens in a new window) Bldg/Room TODD 229
Service Tag DMFG0Z2 Description Dell Latitude 5290 2-in-1 (i5-8350U quad 1.7GHz)
Serial No. DMFG0Z2 Location ERS workstations, Bertha Camacho

CPU Intel Core i5-8350U 8thGen(Quad 1.7GHz, 6M Cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325;

Wireless NIC DC:71:96:2D:C6:AC


AUX NIC 98:E7:43:AF:F6:89

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 08, 2019 02:25 PM 
Status changed from (2) Scheduled to (5) Completed
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Gino Salazar Oct 08, 2019 02:25 PM 
Delivered!
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Gino Salazar Oct 08, 2019 10:43 AM 
Status changed from (1) Pending to (2) Scheduled
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Peter Puettmann Oct 07, 2019 04:57 PM 
Task reassigned to Gino Salazar.
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Peter Puettmann Oct 07, 2019 04:57 PM 
imaging next me. DELIVER AT 1pm. name it please cuz im dumm and forgot
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Peter Puettmann Oct 07, 2019 04:31 PM 
Task reassigned to Peter Puettmann.
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Tricia Flaherty Sep 27, 2019 09:40 AM 
Task reassigned to New Equip. Setup.
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Tricia Flaherty Sep 27, 2019 08:40 AM 
This is for Bertha Camacho in TRI TODD229;
laptop W#20190347[Edit Inv] with Dell active Pen and travel keyboard;
monitor #1 P2418HZ W#20190369[Edit Inv]
monitor #2 U2419HC W#20190377[Edit Inv]
dock W#20190427[Edit Inv]
& Logitech® MK540 Advanced Wireless Keyboard And Mouse Combo, 
Black with W#same as laptops
This is all under the Inventory Counter in ITC008 grouped together with 
NEW EQUIP SETUP form and INVENTORY LIST OF ALL ITEMS- please 
keep sets together.
**End users may have existing systems, TRI can keep any existing laptops 
or computers but be aware they may ask you to move files or re-image 
and keep as extras in TRI.**
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