Service Request Ticket - # 73876

Service Request Information

CONTACT Name Nevius, Frank   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2019 08:48 AM
Department Humanities Division Phone 88537
Location Email neviusf@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20190207[Edit Inv] (opens in a new window) Bldg/Room OPE 202
Service Tag 3RV1PY2 Description Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
Serial No. 3RV1PY2 Location Smart Classroom Instructor's Station

CPU intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2019009325;

Wired NIC E4:54:E8:53:A4:00

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact sauern@wou.edu 88960

Tracking

Entered by Date Memo
Nathan Sauer
Email

Public
Entered by Date Memo
Nathan Sauer Sep 30, 2019 09:05 AM 
Status changed from (1) Pending to (5) Completed
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Stephanie Magee Sep 30, 2019 08:48 AM 
tried all the tings and the monitor still wont 
turn on. One of two, I believe.
CPU is on, tried restart, monitor reads as on. 
Frank has class Tomorrow in there
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