Service Request Ticket - # 73895

Service Request Information

CONTACT Name Dupras, Debora   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2019 11:28 AM
Department Phone 89294
Location Email duprasd@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20160357[Edit Inv] (opens in a new window) Bldg/Room TODD 134
Service Tag Description Xerox Phaser 3260DNI Wireless Mono Laser Printer
Serial No. K8A241124 Location -Deborah

Model 3260/DNI Hostname pc-council.wou.edu
Notes Up to 29 ppm Maximum print resolution: 600 x 600 dpi (up to 4800 x 600 enhanced image quality) Black Print Quality, 50sheet(s) Capacity / Legal (8.5 in x 14 in), USB Type B, Wireless capable, 1 year warranty, PCL 5e emulation, PCL 6 emulation, PostScript 3 support and Mobile printing: Apple AirPrint, Xerox PrintBack IP:140.211.116.5 Ink/Toner Refill Standard Capacity Print Cartridge: 1,500 pages** 106R02775 High Capacity Print Cartridge: 3,000 pages** 106R02777 Drum Cartridge: 10,000 pages*** 101R00474

Wired NIC 9C:93:4E:3A:DD:6B

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 11, 2019 12:05 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 11, 2019 12:05 PM 
brought her an extra long cable and a power strip 
to set up her printer on the file cabinet in the 
corner of the office.
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Megan Thibeault Oct 11, 2019 11:16 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Oct 02, 2019 01:44 PM 
Priority changed from (3) Priority to (2) High Priority.
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Stephanie Magee Oct 02, 2019 01:44 PM 
Facilities will be moving a new desk in 
tomorrow 9/3, sadly debbie and I do not know 
when) 
She needs some help and will call once the new 
desk comes in & is hoping to have this printer 
moved aswell
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Alix Karkanen Sep 30, 2019 04:23 PM 
Debbie says no one came by this afternoon, but 
would like someone to come by tomorrow morning, as 
now the printer isn't working at all.
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Stephanie Magee Sep 30, 2019 11:28 AM 
Debbie wants to move her printer from the floor to 
on top of her filing cabinet. she needs a longer 
Ethernet cord to do this (yellow)
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