Service Request Ticket - # 73909

Service Request Information

CONTACT Name Mueller-Warrant, Piper   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2019 03:57 PM
Department College of Liberal Arts and Sciences Phone 88859
Location Email muellerp@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130896[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43C9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43C9V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:8A:BA

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Oct 10, 2019 04:34 PM 
Status changed from (1) Pending to (5) Completed
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Bradley Karkanen Oct 10, 2019 04:34 PM 
Shows that it is Windows 10 now
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Megan Thibeault Oct 01, 2019 08:20 AM 
Task reassigned to Bradley Karkanen.
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Megan Thibeault Oct 01, 2019 08:20 AM 
Let's check to make sure they backed everything up
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Alix Karkanen Sep 30, 2019 03:57 PM 
****This is an email****
Hi,

I have Windows 7 on my machine. It is # 20130896[Edit Inv] 
in NS 119.  It sounds like I need to schedule an 
update. This Thursday 10/3 would work for me, or 
some time later in the term.

Piper
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