Service Request Ticket - # 73911

Service Request Information

CONTACT Name Guthrie, Marshall   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Sep 30, 2019 04:27 PM
Department Student Enrichment Program Phone 88168
Location Email guthriem@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141096[Edit Inv] (opens in a new window) Bldg/Room SAC 131
Service Tag 4H0LV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 4H0LV42 Location Smart Classroom Instructor's Station

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:DA:91:77

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jtavares15@wou.edu 88925

Tracking

Entered by Date Memo
Joseph Tavares
Email

Public
Entered by Date Memo
Joseph Tavares Sep 30, 2019 05:30 PM 
Status changed from (1) Pending to (5) Completed
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Joseph Tavares Sep 30, 2019 05:30 PM 
Task reassigned to Joseph Tavares.
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Joseph Tavares Sep 30, 2019 05:30 PM 
User self resolved.
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Alix Karkanen Sep 30, 2019 04:27 PM 
****This is an email****
20141096[Edit Inv] in AC131 won't log in. I get the 
attached screen.

Thanks,
Marshall
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IMG_20190930_161104701.jpg