Service Request Ticket - # 73922

Service Request Information

CONTACT Name Tierney, Laura   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2019 09:31 AM
Department Facilities Services Phone 88087
Location Email tierneyl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130497[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description Dell UltraSharp U2312HM 23-inch Monitor
Serial No. CN02GFKN744453C3D17L Location PDR
TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 07, 2019 03:51 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 02, 2019 04:28 PM 
When I went there the monitor started working fine. She 
said she will call if it happens again.
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Megan Thibeault Oct 02, 2019 01:34 PM 
Task reassigned to Reggie Johnson.
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Katherine Reynoso Oct 01, 2019 04:43 PM 
Task reassigned to UCS Tech.
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Megan Thibeault Oct 01, 2019 10:38 AM 
Task reassigned to Katherine Reynoso.
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Megan Thibeault Oct 01, 2019 10:17 AM 
Cable? Since we just say her this one not to long ago
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Alix Karkanen Oct 01, 2019 09:31 AM 
Laura called, her second screen was on, then just 
blacked out.
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