Service Request Ticket - # 73929

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2019 10:56 AM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20101081[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.5GHz, Quad core
Serial No. SC02FGZS0DHJF Location PDR 2023 Giveaway

CPU Intel Core i5(2.5GHz Quad-Core)


OS Unknown Software Microsoft Office for Mac 2011 license from P0080174, Adobe Design Prem CS5 for MAC license from P0080174

Wired NIC C8:2A:14:1C:F4:A0


Wireless NIC 10:9A:DD:A2:9D:D2


Bluetooth NIC 44:2A:60:D6:31:46

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Oct 08, 2019 08:31 AM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Oct 02, 2019 12:28 PM 
Task reassigned to Joe Collinsworth.
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Gino Salazar Oct 01, 2019 03:08 PM 
Task reassigned to UCS Tech.
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Gino Salazar Oct 01, 2019 03:08 PM 
We need to go over there and just log into the imac as 
ucsadmin, go to Users & Groups -> Login options -> and 
set Display login window as: Name and Password
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Megan Thibeault Oct 01, 2019 12:37 PM 
775-722-8771
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Megan Thibeault Oct 01, 2019 11:36 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Oct 01, 2019 10:56 AM 
Hannah Pecot at terry house said she recently had 
her computer fixed (could not find previous ticket) 
but now its asking her for the UCS admin sign in.
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