Service Request Ticket - # 73930

Service Request Information

CONTACT Name Erickson, Kimberly   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2019 11:21 AM
Department Humanities Division Phone
Location Email ericksonk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20161003[Edit Inv] (opens in a new window) Bldg/Room BELL 123
Service Tag 152ZKH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 152ZKH2 Location Shared Office area

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:46:0E:AD

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 01, 2019 11:35 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 01, 2019 11:35 AM 
Showed this user how to tab to more emails.
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Megan Thibeault Oct 01, 2019 11:26 AM 
Task reassigned to Megan Thibeault.
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Alix Karkanen Oct 01, 2019 11:21 AM 
Kimberly is trying to look through her emails, 
she can view about 50 at a time, and she can see 
that there are more emails she has not gone 
through but she isn't given an option to view the 
'next page'.
She would like someone to come over and see whats 
going on.
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