Service Request Ticket - # 73950

Service Request Information

CONTACT Name Palmer, Lori   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 01, 2019 04:11 PM
Department Admissions Office Phone 88232
Location Email palmerl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20190399[Edit Inv] (opens in a new window) Bldg/Room APSC Admissions Office
Service Tag 9Y7N0Z2 Description Dell Chromebook 11 3100 (Intel Cel N4000, 4GB 16GB
Serial No. 9Y7N0Z2 Location Check-in laptops, c/a Lori Palmer

CPU Intel Celeron N4100(Quad, up to 2.4GHz,4M Cache, 6W)


OS Chrome OS Software Google Chrome Management Console license, ED UCS2019009678;

Wireless NIC 50:E0:85:66:70:56

TECHS Submitted by Tricia Flaherty Contact flahert@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 03, 2019 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 03, 2019 10:31 AM 
Delivered and showed them how to use them!
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Megan Thibeault Oct 02, 2019 10:32 AM 
Task reassigned to Gino Salazar.
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Tricia Flaherty Oct 01, 2019 04:11 PM 
There are 4 Dell chromebooks W#20190399[Edit Inv] W#20190400[Edit Inv] W#20190401[Edit Inv] & W#20190402[Edit Inv]
 for use by Admissions care of Lori Palmer APSC408,  They are for Admissions check-in for 
preview days and need  Web browser based access(CRM and Radius) and WOU portal access.  
Please show them how to log in with Google Mail credentials and sign in to Wi FI etc. And use of 
Google apps and VDI via web browser.  
They are in a box on Inventory Counter in ITC008 with INVOICE but no NEW EQUIP SETUP form 
is needed.
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