done 

Peter is finishing this and will delivery it to 
Sririam, he came to pick it up and it wasnt ready 

Task reassigned to Katherine Reynoso.

in the in box

Sounds like this user is dropping off a machine today for an update. Please get a tech to make sure that the user backed up all their local files. 

****This is an outgoing email****
Hi Sririam,

I need some additional information regarding 
service request #73956

Description: Upgrade to Win 10

We were wondering when would be a good time for a 
UCS Tech to help and get this done? We are 
availabe Mon-Fri 8am-5pm. 

Thanks,

Reggie
UCS Tech

Task reassigned to UCS Tech.

****This is an email**** (1/2)

Hello:

My laptop (WOU tag # 20131113) is a Windows 7 machine.

If it is compatible with your work schedules, I can drop off the laptop Monday next week (Oct 7th) towards 
the end of the day.  Let me know.

Thanks

sriram

—————————————————————————————
****This is an email**** (2/2)

Hi Savannah:

1. I have no idea about upgrade v. reimaging.  All I know is that my laptop runs Windows 7 and according to 
the UCS campus emails I need to get the OS upgraded.

2. Yes, my plan is to make sure I back up the files on the H drive before I drop off the laptop on Monday.

3. After I drop it off Monday afternoon, I won't need it until the first thing Wednesday morning.

Note that I have no urgency to get this done, if UCS prefers that I wait.

Thanks

sriram