Service Request Ticket - # 73959

Service Request Information

CONTACT Name Hendrickson, Dorothy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2019 08:19 AM
Department Registrar’s Office Phone 88932
Location Email hendrid@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160673[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag B2S7RF2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. B2S7RF2 Location PDR

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511; DegreeWorks(banner) for RegOffice; PL SQL Developer;

Wired NIC D4:81:D7:59:42:4A


Wireless NIC 34:F3:9A:D6:F3:53

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Oct 02, 2019 10:28 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Oct 02, 2019 10:28 AM 
done
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Stephanie Magee Oct 02, 2019 08:19 AM 
Needs PL Sequel renewed on Amy Clark's laptop. 
Dorothy is the contact
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