Service Request Ticket - # 73971

Service Request Information

CONTACT Name Gong, Xiaopeng   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2019 10:33 AM
Department Education & Leadership Phone 89251
Location Email gongx@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170841[Edit Inv] (opens in a new window) Bldg/Room RWEC 226
Service Tag 4WQHJM2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. 4WQHJM2 Location Sunny Gong, secondary laptop

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2017006552;

Wired NIC D8:9E:F3:FE:06:D1


Wireless NIC 00:21:6A:F6:7A:3E


Bluetooth NIC 00:21:6A:F6:7A:42

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 03, 2019 10:31 AM 
Status changed from (1) Pending to (5) Completed
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Alix Karkanen Oct 02, 2019 10:57 AM 
****This is an email****
Hi Allison,

Thanks for the quick reply! The due date for the 
proposal is in a few days, and I will need to do 
some data analysis on SPSS to submit the 
proposal. I will be at my office tomorrow.

Xiaopeng
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Megan Thibeault Oct 02, 2019 10:55 AM 
Task reassigned to Gino Salazar.
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Megan Thibeault Oct 02, 2019 10:55 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Alix Karkanen Oct 02, 2019 10:35 AM 
Asking for conference date
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Alix Karkanen Oct 02, 2019 10:33 AM 
****This is an email****
Hi, 

I am writing to seek help to continue to use the 
SPSS on my laptop (20170841). The current license 
has expired. Will need to use it for an upcoming 
conference.

Thanks,
Xiaopeng
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