Service Request Ticket - # 73992

Service Request Information

CONTACT Name Thibeault, Kevin   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 02, 2019 04:10 PM
Department University Housing Phone 88319
Location Email thibeaultk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130128[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 9N9F8Y1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 9N9F8Y1 Location PDR

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0091491

Wired NIC B8:CA:3A:8A:F9:FF

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Oct 16, 2019 03:17 PM 
Status changed from (1) Pending to (5) Completed
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John Rushing Oct 16, 2019 01:44 PM 
I ran slmgr /ckms; slmgr /skms quimby.wou.edu; 
slmgr /ato
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Megan Thibeault Oct 16, 2019 07:47 AM 
Priority changed from (3) Priority to (1) Highest Priority.
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Megan Thibeault Oct 16, 2019 07:46 AM 
Both are doing this now. W20130129
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Megan Thibeault Oct 09, 2019 07:48 AM 
Task reassigned to John Rushing.
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Megan Thibeault Oct 09, 2019 07:48 AM 
Can you please go check this out
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Stephanie Magee Oct 02, 2019 04:10 PM 
****This is an email****
Hello,

I am getting a message on Kiosk #20130128[Edit Inv] that 
the license is about to expire and I wanted to 
create a Service Request. You can stop by 
anytime.

Thank you,
Kevin Thibeault
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