Service Request Ticket - # 73996

Service Request Information

CONTACT Name Costagliola, Claudia   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2019 08:44 AM
Department Humanities Division Phone 88523
Location Email costagliolac@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20150668[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 9RN2JB2 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 9RN2JB2 Location PDR room

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2015004715;

Wired NIC 18:66:DA:13:CC:C2

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 03, 2019 09:32 AM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 03, 2019 09:32 AM 
Helped add her copier code and it was good to go, the test print worked.
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Megan Thibeault Oct 03, 2019 09:08 AM 
Task reassigned to Megan Thibeault.
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Alix Karkanen Oct 03, 2019 08:44 AM 
Claudia would like someone to come see her before 
she leaves at 11, to help her connect her printer. 
She has had instruction, but is still lost.
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