Service Request Ticket - # 74007

Service Request Information

CONTACT Name Sova, Chris   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2019 11:25 AM
Department Phone 88273
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20071133[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet P4515n Printer #CB514A
Serial No. CNDY201034 Location PDR

Model CB514A Hostname prozac.wou.edu
Notes IP:140.211.64.43 Ink/Toner Refill

Wired NIC 00:1B:78:25:6C:49

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 04, 2019 10:07 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 04, 2019 10:07 AM 
Installed new feed rollers. Test printed multiple 
times. Issues are fixed.
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Alix Karkanen Oct 03, 2019 11:25 AM 
Chris says that the printer has ink, but no ink 
seems to be coming out. He says that it is also 
constantly jamming.
Printer- threesistersprozac
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