Service Request Ticket - # 74011

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2019 01:15 PM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20170416[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag 8LJV0M2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. 8LJV0M2 Location PDR, Needs Drive Pulled

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552;

Wired NIC D8:9E:F3:18:22:F7

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 04, 2019 04:28 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 04, 2019 09:51 AM 
Was able to sign in 
everything looks 
good.
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Reggie Johnson Oct 04, 2019 09:37 AM 
Task reassigned to Reggie Johnson.
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Savannah Sharp Voss Oct 03, 2019 01:15 PM 
****This is an email****
Needs imaged or checked out, it was on an odd 
screen but then a class was starting so I wasn’t 
able to troubleshoot it anymore.
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