Service Request Ticket

Service Request Information

CONTACT	Name	Singson, Beeb	Date	Oct 03, 2019 02:15 PM
	Department	Natural Science Division	Phone	89274
	Location		Email	singsonb@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20170344 (opens in a new window)	Bldg/Room	NS 218A
	Service Tag		Description	Xerox VersaLink B400/DN Monochrome laser Printer
	Serial No.	6HB012356	Location	replacing W#20090895 Water_Boy in ED 166
	Model	B400/DN	Hostname	ns-water-boy
	Notes	-47 ppm -monthly duty cycle: recommended up to 12,000 pages and max up to 110,000; -max RES. 1200 x 1200 dpi (enhanced) -Standard two sided output(duplexing) - std paper capacity 700 sheets (optional extra tray) -Sm.-med. workgroup, Best for workteams of 3 to 15 users -Memory 2GB standard; Also on P0105568: Xerox 550-Sheet Tray #497K13620; IP ADDRESS:140.211.76.40	Ink/Toner Refill
	Wired NIC	9C:93:4E:6A:8F:7F

TECHS	Submitted by	Savannah Sharp Voss	Contact	svoss17@wou.edu	88925
	Primary Technician		Contact	peppers@wou.edu	88956

Entered by	Date	Memo
Shandelle Plasker			Email Public
Entered by	Date	Memo
Shandelle Plasker	Oct 04, 2019 10:26 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Shandelle Plasker	Oct 04, 2019 10:26 AM	Printer has been moved and jack has been activated.	Add Attachment
Savannah Sharp Voss	Oct 03, 2019 02:51 PM	Correction: Natural Science 218 A.	Add Attachment
Savannah Sharp Voss	Oct 03, 2019 02:27 PM	Called Beeb back- Room Number in Old Ed is 166. Mentioned a Temporary Printer, WOU # 20160702 is also in Old Ed 166. Said they no longer need this printer.	Add Attachment
Savannah Sharp Voss	Oct 03, 2019 02:15 PM	Printer is currently in Old Ed on the first floor. He would like it moved back to its original location in Natural Science 218. Printer name is "Water Boy". Call: 801-792-1193 (cell)	Add Attachment