Service Request Ticket - # 74018

Service Request Information

CONTACT Name Price, Sharon   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 03, 2019 02:46 PM
Department Student Enrichment Program Phone 89355
Location Email pricesl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Printer Edit WOU # 20070277[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description HP LaserJet 4350DTN Printer #Q5409A
Serial No. CNRXL87663 Location PDR

Model Q5409A Hostname algebra.wou.edu
Notes 3 trays, duplexing IP:140.211.78.40 HP LJ4250 Maint Kit P0103129 JAN2017 SR#62287 Ink/Toner Refill HP 42A or HP 42X

Wired NIC 00:1A:4B:17:6E:3B

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 04, 2019 10:04 AM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 04, 2019 10:04 AM 
Installed new feed rollers. Test printed multiple 
times without jam.
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Savannah Sharp Voss Oct 03, 2019 02:46 PM 
Greetings UCS,

When time, could I get someone to take a look 
at our printer in MNB 127.  I'm getting 
complaints that it is jamming a lot.  WOU # 
2007 0277.

Thank you,
Sharon
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