Service Request Ticket

Service Request Information

CONTACT	Name	Good, Tiara	Date	Oct 03, 2019 03:57 PM
	Department	Humanities Division	Phone	89446
	Location		Email	goodt@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20190419 (opens in a new window)	Bldg/Room	RWEC 230
	Service Tag		Description	Apple 13in MacBook Pro TouchBar SpcGry #MUHP2LL/A
	Serial No.	FVFZ5Z89L410	Location	2 weeks done reimage plz
	CPU	Intel Core i5(1.4GHz quad-core, 8thGEN)
	OS	MAC OS X 10.14 (Mojave)	Software	Microsoft Office from XXXX2019009325;
	Wireless NIC	A4:83:E7:71:6B:02
	Bluetooth NIC	A4:83:E7:7D:9B:E2

TECHS	Submitted by	Savannah Sharp Voss	Contact	svoss17@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Oct 08, 2019 02:28 PM	Status changed from (2) Scheduled to (5) Completed	Add Attachment
Gino Salazar	Oct 08, 2019 02:28 PM	Got her all setup!	Add Attachment
Shandelle Plasker	Oct 08, 2019 08:40 AM	Task reassigned to Gino Salazar.	Add Attachment
Savannah Sharp Voss	Oct 03, 2019 03:57 PM	**This is an email** I need assistance setting up my new laptop with our printer over in Bellamy Hall. Could I schedule a time for next week to get help doing this? Would Tuesday at 12:45pm work? Or 1pm? The WOU ID is 20190419	Add Attachment