Service Request Ticket - # 74036

Service Request Information

CONTACT Name Piercy, Andrea   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 04, 2019 02:14 PM
Department Financial Aid Phone 88684
Location Email piercya@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141197[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag BDXMV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. BDXMV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298; NO ADOBE SEE SR64287 TRANSFERRED TO W#20141192 Jennifer Hansen;

Wired NIC 98:90:96:D9:B9:58

TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact ppuett16@wou.edu 88925

Tracking

Entered by Date Memo
Peter Puettmann
Email

Public
Entered by Date Memo
Peter Puettmann Oct 09, 2019 10:32 AM 
Status changed from (1) Pending to (5) Completed
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Peter Puettmann Oct 09, 2019 10:32 AM 
setup
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Megan Thibeault Oct 09, 2019 07:38 AM 
Task reassigned to Peter Puettmann.
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Stephanie Magee Oct 04, 2019 02:14 PM 
Andrea is the new Program Assistant at SLCD. 
She has a CPU with her desk space but needs a 
monitor set up with it. 
Shes available all day on Monday
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