Service Request Ticket - # 74054

Service Request Information

CONTACT Name Huang, Chien Fei   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 07, 2019 02:36 PM
Department The Research Institute Phone 89452
Location Email huangca@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20160750[Edit Inv] (opens in a new window) Bldg/Room TODD 211
Service Tag DY9FYF2 Description Dell Latitude E5470, i7-6820HQ(Quad Core, 2.7GHz)
Serial No. DY9FYF2 Location TRI Loaner with GuyS

CPU Intel Core i7-6820HQ 6thGEN(Quad Core, 2.7GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:95:4E:52


Wireless NIC A8:6B:AD:1F:82:C3

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Oct 08, 2019 04:58 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Oct 08, 2019 04:58 PM 
Needed VGA. Problem fixed.
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Alix Karkanen Oct 08, 2019 08:31 AM 
says she needs a VGA cable instead?
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Katherine Reynoso Oct 08, 2019 08:10 AM 
Task reassigned to Katherine Reynoso.
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Peter Puettmann Oct 07, 2019 03:59 PM 
missed it. Left VM for availability
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Alix Karkanen Oct 07, 2019 02:36 PM 
Cheinfei needs an HDMI cable for dual screens? 
Possibly needs help setting that up as well. Will 
be in her office until four
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