Service Request Ticket - # 74077

Service Request Information

CONTACT Name Hansen, Jennifer   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 08, 2019 04:14 PM
Department Service Learning & Career Development Phone 88652
Location Email hansenj@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141192[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 2ZYKV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 2ZYKV42 Location PDR 2023 Giveaway

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 2013 from XXXX2014004298; Adobe CC 20** FULL SERIALIZED DESKTOP TRANSFERRED JULY2017 SR64287;

Wired NIC 98:90:96:D9:BA:8D

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Oct 10, 2019 04:38 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Oct 10, 2019 04:38 PM 
Installed.
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Megan Thibeault Oct 10, 2019 12:57 PM 
Task reassigned to Katherine Reynoso.
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Savannah Sharp Voss Oct 08, 2019 04:14 PM 
Jennifer needs Adobe 2019 installed/upgraded from 
2018 on her computer.  Currently it is telling her 
she has no access to manage the app.
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