Service Request Ticket - # 74093

Service Request Information

CONTACT Name Gonzalez, Heather   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 09, 2019 11:56 AM
Department College of Liberal Arts and Sciences Phone 88488
Location Email gonzalezh@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160537[Edit Inv] (opens in a new window) Bldg/Room DFSC 201
Service Tag HB61ND2 Description Dell OptiPlex 7040 SFF, 16GB(2x8GB) 2133MHz DDR4
Serial No. HB61ND2 Location Smart Classroom Instructor Station, DFSC201

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 10 Enterprise 64bit Software MS office Pro Plus 201* from XXXX2016005511;

Wired NIC 48:4D:7E:D3:97:2F

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Oct 10, 2019 08:46 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Oct 10, 2019 08:46 AM 
just needed to be 
power cycled
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Alix Karkanen Oct 09, 2019 12:42 PM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Oct 09, 2019 12:04 PM 
Priority changed from (3) Priority to (1) Highest Priority.
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Alix Karkanen Oct 09, 2019 11:56 AM 
****This is an email****
The instructor stand #20160537has died. It will 
be available all day tomorrow. The instructor 
doesn't need it today.
DSC 201 in the corner.
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