Service Request Ticket - # 74108

Service Request Information

CONTACT Name Nichols, Nancy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2019 10:54 AM
Department Humanities Division Phone 88152
Location Email nicholsn@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20121270[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 18JPHX1 Description Dell OptiPlex 9010 SFF, Intel Core i7, 8M, 3.4GHz
Serial No. 18JPHX1 Location PDR 2023 Giveaway

CPU Intel Core i7-3770 (8M, 3.4GH w/HD4000 Graphics)


OS Windows 7 Pro, 64 bit Software Office Pro Plus 2013 from P0090649 downgraded to Office Pro Plus 2010,

Wired NIC B8:CA:3A:8E:43:92

TECHS Submitted by Shandelle Plasker Contact peppers@wou.edu 88956
Primary Technician Contact ucsaccountadmin@wou.edu 88955

Tracking

Entered by Date Memo
Account Administration
Email

Public
Entered by Date Memo
Monica Valencia Jan 31, 2022 11:25 AM 
Task reassigned to Account Administration.
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Monica Valencia Jan 31, 2022 11:25 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Jun 18, 2020 02:55 PM 
Task reassigned to Scott Killip.
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John Rushing Jun 18, 2020 02:55 PM 
NEW GFA PC for 20121270[Edit Inv]
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Tricia Flaherty Apr 08, 2020 01:42 PM 
Priority changed from (3) Priority to (2) High Priority.
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Shandelle Plasker Oct 10, 2019 11:34 AM 
When the new one is ready she would like to be 
contacted by email.
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Shandelle Plasker Oct 10, 2019 11:31 AM 
Loaner WOU#20141097[Edit Inv]
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Shandelle Plasker Oct 10, 2019 10:54 AM 
This is machine is not booting up. Up for 
replacement.

Giving her a loaner for not. I will update this 
ticket with loaner number once I have one 
setup.
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