Service Request Ticket - # 74125

Service Request Information

CONTACT Name Rainey, Stacey   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 10, 2019 04:37 PM
Department Disability Access Services Phone 88305
Location Email raineys@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20161097[Edit Inv] (opens in a new window) Bldg/Room ITC 003
Service Tag HTBL2H2 Description Dell Latitude 5480, i7-7600U, 2.8GHz dual core
Serial No. HTBL2H2 Location PDR

CPU Intel Core i7-7600U(Dual Core, 2.80Gz, 4MB cache)


OS Windows 10 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2016005511;

Wired NIC D4:81:D7:D6:68:BB


Wireless NIC 00:28:F8:FE:06:7D

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 15, 2019 01:53 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 15, 2019 11:57 AM 
Got this all figured out the other day for got to update, her 
computer for some reason didn't see the driver
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Katherine Reynoso Oct 11, 2019 01:40 PM 
Task reassigned to Gino Salazar.
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Katherine Reynoso Oct 11, 2019 10:40 AM 
Task reassigned to Katherine Reynoso.
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Savannah Sharp Voss Oct 10, 2019 04:37 PM 
****This is an email****
Hi there!

The camera on my laptop isn't working. It says 
it's not connected or something like that? I'm 
not sure what the issue is.....it has worked in 
the past, but now it doesn't. Could someone 
come and look at it sometime tomorrow, maybe? 

Thank you!
Stacey
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