Service Request Ticket - # 74164

Service Request Information

CONTACT Name Gallagher, Michelle   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 14, 2019 02:31 PM
Department Behavioral Sciences/ Psychological Sciences Phone 88344
Location Email gallaghm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140298[Edit Inv] (opens in a new window) Bldg/Room OFF
Service Tag GH7RM22 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. GH7RM22 Location Singh Residence(contact Dave McEvily)

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 10 Enterprise 64bit Software Microsoft Office Pro Plus 2013 from P0095365; software bundled with GT-S80 scanner includes--Epson SCANw/ Easy Photo Fix, EMC Captiva ISIS, ABBYY Fine Reader,Sprint Plus OCR, NewSoft Presto! BizCard,Adobe Acrobat Std v9 WIN ONLY &PaperPortv11 WIN ONLY--from VISA2015004808 SEE T:\1. Drivers\SCANNERS\EPSON\WorkForceProGT-S80

Wired NIC 34:17:EB:D3:36:CA

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact peppers@wou.edu 88956

Tracking

Entered by Date Memo
Shandelle Plasker
Email

Public
Entered by Date Memo
Shandelle Plasker Oct 14, 2019 03:00 PM 
Status changed from (1) Pending to (5) Completed
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Shandelle Plasker Oct 14, 2019 03:00 PM 
Needed copier code submitted. Fixed
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Alix Karkanen Oct 14, 2019 02:31 PM 
Michelle says that when the computer in Todd333 
tries to print to the faculty printer nothing 
happens, but when its sent to the printer down 
the hall it works. The computer was switched to 
threesisters and connected to that printer, but 
still nothing.
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