Service Request Ticket

Service Request Information

CONTACT	Name	Price, Sharon	Date	Oct 15, 2019 02:46 PM
	Department	Student Enrichment Program	Phone	89355
	Location		Email	pricesl@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Printer	Edit WOU #	20180541 (opens in a new window)	Bldg/Room	MNB 112
	Service Tag		Description	Xerox VersaLink C400/DNM Color Laser Printer XPPS
	Serial No.	7HB775990	Location	MNB112 Lab Printer (replaces W#20040306 )
	Model	C400/DNM	Hostname	mathlab.wou.edu
	Notes	XPPS PROGRAM for supplies and repair Best for workteams of 2 to 10 users, Color: up to 36 ppm/Black: up to 36 ppm, First Print Out Time: 13 Seconds (Color), Maximum Print Size: 8.5 x 14" /Minimum, Print Size: 3 x 5", Automatic Duplexing on C400/DN, Print Resolution: 600 x 600 dpi, USB 3.0 and Ethernet Connectivity, 150-Sheet Bypass & 550-Sheet Input Trays, 5" Touchscreen LCD; Easy-Access USB Port, Recommended Monthly Print Volume:Up to 5,000 pages per month, Monthly Duty Cycle Max: 80,000 Pages, STUDENT TECH(XPPS); NETWORKED IP ADDRESS:140.211.78.49	Ink/Toner Refill
	Wired NIC	9C:93:4E:65:BD:37

TECHS	Submitted by	Megan Thibeault	Contact	thibeaultm@wou.edu	88925
	Primary Technician		Contact	franklina@wou.edu	88956

Entered by	Date	Memo
Anthony Franklin			Email Public
Entered by	Date	Memo
Anthony Franklin	Oct 15, 2019 04:00 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Anthony Franklin	Oct 15, 2019 04:00 PM	Printer was full. Left 1 ream in Sharon's office.	Add Attachment
Shandelle Plasker	Oct 15, 2019 03:45 PM	Task reassigned to Anthony Franklin.	Add Attachment
Megan Thibeault	Oct 15, 2019 02:46 PM	Please fill the printer with a ream of paper and leave the other ream with Sharon, if she is not there just leave it by her door.	Add Attachment