Service Request Ticket - # 74183

Service Request Information

CONTACT Name Student, Student   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 15, 2019 03:02 PM
Department Phone 88925
Location Email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20100071[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i3-3.06GHz #Z0JL
Serial No. W803233PDNM Location PDR 2023 Giveaway

CPU Intel Core i3(3.06GHz, 4MB L3)


OS Unknown Software Apple Final Cut Express ordered with systems S# LISTED ON T DRIVE, Microsoft Office for Mac 2008 from P0076561, Adobe Master Coll. CS5 MAC P007684, Adobe Master Coll. CS6 from P0091311 JULY2013

Wired NIC C4:2C:03:2C:05:73


Wireless NIC D8:30:62:64:F8:9C


Bluetooth NIC D8:A2:5E:89:60:3F

TECHS Submitted by Megan Thibeault Contact thibeaultm@wou.edu 88925
Primary Technician Contact jcollinsworth17@wou.edu 88925

Tracking

Entered by Date Memo
Joe Collinsworth
Email

Public
Entered by Date Memo
Joe Collinsworth Nov 07, 2019 10:02 AM 
Status changed from (1) Pending to (5) Completed
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Joe Collinsworth Nov 07, 2019 10:02 AM 
Got in and swapped it out
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Joe Collinsworth Nov 07, 2019 08:31 AM 
No response. Gonna try to get public safety to let me in 
today
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Joe Collinsworth Oct 29, 2019 08:42 AM 
sent email
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Joe Collinsworth Oct 29, 2019 08:41 AM 
done
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Joe Collinsworth Oct 24, 2019 03:27 PM 
imaging
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Joe Collinsworth Oct 24, 2019 03:03 PM 
delivered and setup loaner
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Joe Collinsworth Oct 23, 2019 04:42 PM 
tomorrow
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Joe Collinsworth Oct 22, 2019 09:26 AM 
20121222[Edit Inv]
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Joe Collinsworth Oct 22, 2019 09:18 AM 
prepping loaner
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Joe Collinsworth Oct 15, 2019 06:46 PM 
Gonna deliver loaner and reimage this one soon. Not super 
urgent
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Megan Thibeault Oct 15, 2019 03:07 PM 
I can call the user to let you in if you cant get 
in
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Megan Thibeault Oct 15, 2019 03:06 PM 
User is in the bottom of old pe, they call it the 
dungeon
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Megan Thibeault Oct 15, 2019 03:06 PM 
Task reassigned to Joe Collinsworth.
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Megan Thibeault Oct 15, 2019 03:03 PM 
Please update inventory
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Megan Thibeault Oct 15, 2019 03:02 PM 
Brice Teila

bteila08

Can't log in, he is here until 4. 

541-690-9218
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