Service Request Ticket - # 74191

Service Request Information

CONTACT Name LeMaster, Michael   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 16, 2019 10:06 AM
Department Natural Science Division Phone 88136
Location Email lemastm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20171051[Edit Inv] (opens in a new window) Bldg/Room ITC 002
Service Tag CSQGRP2 Description Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
Serial No. CSQGRP2 Location Emergency Lab Shelf

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2017006552; , TRANSFER from W#20121259: SigmaStat v3.1.1 and SigmaPlot v9.0.1 from P0056776 UPGRADED to SYSTAT SigmaPlot 12.5 VISA2013003767 OCT2013; OfficeOne Shape Locker v.23 (PowerPoint add-on) single user VISA2017006710 SEPT2017; Camtasia_Ed_2019-Snagit2020Bundle VISA2019010820 MAR2020;

Wired NIC 54:BF:64:5D:26:51

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 25, 2019 12:23 PM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Gino Salazar Oct 16, 2019 10:09 AM 
Task reassigned to Gino Salazar.
 Add Attachment
Alix Karkanen Oct 16, 2019 10:06 AM 
Michael says that whenever he tries to open his 
Hdrive it is very slow, and if he tries to open 
files, he gets an error saying 'not responding' 
and he has to fiddle with it to get it to 
respond. He will be in between now and 1pm.
 Add Attachment