Service Request Ticket - # 74209

Service Request Information

CONTACT Name Bolen, Kathy   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 17, 2019 09:10 AM
Department Human Resources Phone 88552
Location Email bolenk@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20130885[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 43F9V12 Description Dell OptiPlex 9020 SFF, i7-4770(quad 3.4GHz, 8MB)
Serial No. 43F9V12 Location PDR 2023 Giveaway

CPU Intel Core i7-4770(Quad core HT, 3.4GHz, 8MB)


OS Windows 7 Pro, 64 bit Software Microsoft Office Pro Plus 2013 downgraded to 2010 from P0094150

Wired NIC 34:17:EB:A6:94:1E

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact kreynoso15@wou.edu 88925

Tracking

Entered by Date Memo
Katherine Reynoso
Email

Public
Entered by Date Memo
Katherine Reynoso Oct 17, 2019 03:03 PM 
Status changed from (1) Pending to (5) Completed
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Katherine Reynoso Oct 17, 2019 02:21 PM 
Finished with outlook.
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Katherine Reynoso Oct 17, 2019 10:05 AM 
Task reassigned to Katherine Reynoso.
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Alix Karkanen Oct 17, 2019 09:10 AM 
Kathy was just upgraded to windows10 but outlook 
was lost. Needs to be reinstalled.
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