Service Request Ticket

Service Request Information

CONTACT	Name	Romine, Jeannie	Date	Oct 17, 2019 12:56 PM
	Department		Phone
	Location		Email

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171088 (opens in a new window)	Bldg/Room	ITC 002
	Service Tag	CSGDRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSGDRP2	Location	Extra desktop shelf
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552;
	Wired NIC	D8:9E:F3:4B:AB:BC

TECHS	Submitted by	Savannah Sharp Voss	Contact	svoss17@wou.edu	88925
	Primary Technician		Contact	rjohnson17@wou.edu	88925

Entered by	Date	Memo
Reggie Johnson			Email Public
Entered by	Date	Memo
Reggie Johnson	Oct 21, 2019 02:15 PM	Status changed from (1) Pending to (5) Completed	Add Attachment
Reggie Johnson	Oct 21, 2019 02:15 PM	cable managed her desk.	Add Attachment
Megan Thibeault	Oct 21, 2019 07:48 AM	Task reassigned to Reggie Johnson.	Add Attachment
Megan Thibeault	Oct 17, 2019 01:32 PM	Update inventory please	Add Attachment
Savannah Sharp Voss	Oct 17, 2019 01:07 PM	Contact 88239	Add Attachment
Savannah Sharp Voss	Oct 17, 2019 12:56 PM	Jeannie called and asked if we could move her computer out from underneath her desk. She has to crawl underneath her desk every morning to turn it on. She is in the front office. She is there all day, every week day, until 4:30pm.	Add Attachment