Service Request Ticket - # 74232

Service Request Information

CONTACT Name Hinzman, Melissa   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2019 08:18 AM
Department Student Success & Advising Office Phone 89354
Location Email hinzmanm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Monitor Edit WOU # 20130499[Edit Inv] (opens in a new window) Bldg/Room SAC
Service Tag Description Dell UltraSharp U2312HM 23-inch Monitor
Serial No. CN02GFKN744453C3D1KL Location Advising Front Desk
TECHS Submitted by Stephanie Magee Contact smagee15@wou.edu 88925
Primary Technician Contact rjohnson17@wou.edu 88925

Tracking

Entered by Date Memo
Reggie Johnson
Email

Public
Entered by Date Memo
Reggie Johnson Oct 21, 2019 02:13 PM 
Status changed from (1) Pending to (5) Completed
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Reggie Johnson Oct 21, 2019 02:13 PM 
Went and rebooted the monitor.
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Stephanie Magee Oct 21, 2019 08:18 AM 
Task reassigned to Reggie Johnson.
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Stephanie Magee Oct 21, 2019 08:18 AM 
The front desk computer in Student Success has 
two monitors, one monitor is turned on but 
displays nothing. Melissa is able to adjust the 
screen using the monitor buttons located on the 
side. That is all she can do with it.
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