Service Request Ticket - # 74243

Service Request Information

CONTACT Name Derochowski, Zigmond   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2019 01:40 PM
Department Clinical Practice and Licensure Phone 89269
Location Email derochowskiz@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20150784[Edit Inv] (opens in a new window) Bldg/Room WEL 104
Service Tag 6YDXGC2 Description Dell Latitude E7270 (i5-6300U, 8GB RAM 256HD)
Serial No. 6YDXGC2 Location FINAID back room area

CPU Intel Core i5-6300U (Dual Core, 2.4GHz, 3MB cache)


OS Windows 7 Pro, 64 bit Software Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2015004715

Wired NIC 28:F1:0E:0E:3C:DD


Wireless NIC B8:08:CF:35:01:84


Bluetooth NIC B8:08:CF:35:01:88

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Oct 22, 2019 12:08 PM 
Status changed from (1) Pending to (5) Completed
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Megan Thibeault Oct 22, 2019 12:08 PM 
All good to go
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Megan Thibeault Oct 22, 2019 08:05 AM 
Task reassigned to Megan Thibeault.
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Megan Thibeault Oct 22, 2019 07:55 AM 
****This is an outgoing email****
Hi Zigmond,

We were just following up with you regarding a service request that we have for you.  (#74243)

Description: H Drive mapped **10/22 anytime**

We were wondering what time today we should stop by to check out your H: Drive issue. 

Thanks,
Megan Thibeault
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Megan Thibeault Oct 22, 2019 07:54 AM 
Double-check W#
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Natalie Plasker Oct 21, 2019 01:40 PM 
Machine was updated to windows 10, and now cannot see H drive.
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