Service Request Ticket - # 74246

Service Request Information

CONTACT Name Hedgepeth, Sandra   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2019 02:45 PM
Department Creative Arts/Theater-Dance Phone 88739
Location Email hedgepes@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20140649[Edit Inv] (opens in a new window) Bldg/Room ITC 001
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. C02PQ16CF8J7 Location PDR

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.14 (Mojave) Software MS Office 2011 Std for MAC from xxxx2014004298

Wired NIC 98:5A:EB:CD:3A:0F


Wireless NIC AC:29:3A:94:2C:99


Bluetooth NIC AC:29:3A:94:2C:9A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact rushingj@wou.edu 89242

Tracking

Entered by Date Memo
John Rushing
Email

Public
Entered by Date Memo
John Rushing Nov 04, 2019 08:43 AM 
Status changed from (1) Pending to (5) Completed
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John Rushing Nov 04, 2019 08:43 AM 
I added her as an admin.
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John Rushing Oct 22, 2019 08:24 AM 
I left a voicemail.
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Megan Thibeault Oct 21, 2019 02:59 PM 
Task reassigned to John Rushing.
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Alix Karkanen Oct 21, 2019 02:45 PM 
Sandy has a mac computer that needs an update, but 
they need the admin log in?
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