Service Request Ticket - # 74248

Service Request Information

CONTACT Name Burton, Laurie   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 21, 2019 04:01 PM
Department Natural Science Division Phone 88345
Location Email burtonl@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20141250[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag 3HTHV42 Description Dell OptiPlex 9020 SFF I7-4790(quad 3.6GHz, 8MB)
Serial No. 3HTHV42 Location PDR

CPU Intel Core i7-4790(Quad Core HT, 3.6GHz, 8MB)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 2013 from XXXX2014004298

Wired NIC 98:90:96:D4:72:2A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 22, 2019 02:19 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 22, 2019 02:15 PM 
Helped her get her settings saved with windows 10
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Savannah Sharp Voss Oct 22, 2019 12:48 PM 
Called and said she will be in her office from now 
(12:48) until 3.
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Megan Thibeault Oct 22, 2019 08:06 AM 
Task reassigned to Gino Salazar.
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Alix Karkanen Oct 21, 2019 04:01 PM 
Laurie was just updated to windows 10 and cannot 
figure out how to pin things to her task bar? She 
also cannot find her snipping tool.
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