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CONTACT	Name	Harwell, Amy	Date	Oct 22, 2019 12:01 PM
	Department	Natural Science Division	Phone	88891
	Location		Email	harwella@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Laptop	Edit WOU #	20190536 (opens in a new window)	Bldg/Room	ITC 007
	Service Tag	3TSP1Z2	Description	Dell Latitude 5401, I7-9850H(6 core 2.6GHZ)
	Serial No.	3TSP1Z2	Location	Tech shelves--Box #21
	CPU	Intel Core i5-9400H 9thGen(Quad 2.5GHz, 8M Cache)
	OS	Windows 10 Pro, 64 bit	Software	Microsoft Desktop Ed license licensed for Office Pro Plus 201* XXXX2019009325; UPGRADE [Camtasia v9.1/Snagit 2018 Education VISA2017007626(June2018)] TO Camtasia Education Version 19 Upgrade with 1 yr maint VISA2019010872 MAR2020 Order#11942 UPGRADE-ABLE to Camtasia 2020 MAINT#S231232 MAY2020; OfficeOne ShapeLocker v.2.3(PowerPoint add-on)single user license VISA2019010960 APR2020 order11962;
	Wired NIC	98:E7:43:67:A5:55
	Wireless NIC	50:EB:71:E4:C6:D1
	Bluetooth NIC	50:EB:71:E4:C6:D5

TECHS	Submitted by	Tricia Flaherty	Contact	flahert@wou.edu	88925
	Primary Technician		Contact	ppuett16@wou.edu	88925

Tracking

Entered by	Date	Memo
Peter Puettmann			Email Public
Entered by	Date	Memo
Peter Puettmann	Nov 18, 2019 08:04 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Peter Puettmann	Nov 15, 2019 12:59 PM	TRICIA DID IT!!	Add Attachment
Megan Thibeault	Nov 14, 2019 10:19 AM	UPDATE INVENTORY PLEASE	Add Attachment
Megan Thibeault	Nov 11, 2019 01:17 PM	Moved in AD	Add Attachment
Megan Thibeault	Nov 11, 2019 01:17 PM	Update inventory	Add Attachment
Megan Thibeault	Nov 11, 2019 01:16 PM	Task reassigned to Peter Puettmann.	Add Attachment
Stephanie Magee	Nov 11, 2019 12:47 PM	user is available from 1-3 with admin rights	Add Attachment
Gino Salazar	Nov 08, 2019 02:46 PM	Contacting user for availability, this laptop is all good to go out	Add Attachment
Gino Salazar	Nov 07, 2019 02:38 PM	20190534 is still having issues. We are giving her 20190536 instead	Add Attachment
Gino Salazar	Nov 07, 2019 12:14 PM	I was able to make the screen flicker again	Add Attachment
John Rushing	Nov 06, 2019 02:02 PM	Task reassigned to Gino Salazar.	Add Attachment
John Rushing	Nov 06, 2019 02:02 PM	I re-seated the display cable and seems to be better. Started imaging on counter behind your desk.	Add Attachment
Gino Salazar	Nov 05, 2019 01:39 PM	The display is messed up or at least the cable inside of it is	Add Attachment
Gino Salazar	Nov 05, 2019 01:12 PM	Task reassigned to John Rushing.	Add Attachment
Gino Salazar	Nov 05, 2019 11:59 AM	Imaging	Add Attachment
Megan Thibeault	Nov 05, 2019 08:45 AM	Task reassigned to Gino Salazar.	Add Attachment
Tricia Flaherty	Oct 22, 2019 12:01 PM	Latitude 5401 laptop W#20190534 to replace W#20140727 for Amy Harwell Biology NTT DFSC118 The laptop is on the Inventory counter in ITC008 with GFA setup form and additional equipment below. ALSO getting : Dell Multimedia Keyboard-KB216 DELL Optical MOUSE MS116 Dell USB Slim DVD +-/ RW Drive #DW316 Dell Dock- WD19 130w PD W#20190505 Dell 24 Monitor 23.8in LED P2418HZ W#20190504	Add Attachment