Service Request Ticket

Service Request Information

CONTACT	Name	Morrison, Alexis	Date	Oct 22, 2019 03:21 PM
	Department	Disability Access Services	Phone	88250
	Location		Email	morrisona@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20171072 (opens in a new window)	Bldg/Room	SSC
	Service Tag	CSSHRP2	Description	Dell OptiPlex 7050 SFF desktop, i7-6700 (3.4GHz)
	Serial No.	CSSHRP2	Location	DAS Student Use
	CPU	Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)
	OS	Windows 7 Pro, 64 bit	Software	MS office Pro Plus 201* from XXXX2017006552; TRANSFER FROM W#20130670 MAR2019 SR#71471 ZoomText v9.1 MAG/RDR from P0080238
	Wired NIC	54:BF:64:5D:1D:84

TECHS	Submitted by	Savannah Sharp Voss	Contact	svoss17@wou.edu	88925
	Primary Technician		Contact

Entered by	Date	Memo
Self Resolved			Email Public
Entered by	Date	Memo
Stephanie Magee	Oct 23, 2019 09:01 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Stephanie Magee	Oct 23, 2019 09:01 AM	Task reassigned to Self Resolved.	Add Attachment
Stephanie Magee	Oct 23, 2019 09:01 AM	Company had a workaround	Add Attachment
Savannah Sharp Voss	Oct 22, 2019 03:21 PM	Would like to put Sonocent software on the student use computer at ODS. They have te licensing. Usually students are able to use it on their personal computers, however one student only has an iPad, and the oftware needs a machine ID.	Add Attachment