Service Request Ticket - # 74266

Service Request Information

CONTACT Name Smith, Marsha   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 22, 2019 03:40 PM
Department Facilities Services Phone 88079
Location Email smithma@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20160955[Edit Inv] (opens in a new window) Bldg/Room NS 104
Service Tag 1523LH2 Description Dell OptiPlex 7040 SFF, 16GB (2x8GB) 2133MHz DDR4
Serial No. 1523LH2 Location NS 104

CPU Intel Core i7-6700 (Quad Core, 8MB, 8T, 3.4GHz, 65W)


OS Windows 7 Pro, 64 bit Software MS office Pro Plus 201* from XXXX2016005511; TRANSFER:

Wired NIC 50:9A:4C:45:D0:49

TECHS Submitted by Savannah Sharp Voss Contact svoss17@wou.edu 88925
Primary Technician Contact bkarkanen16@wou.edu 88925

Tracking

Entered by Date Memo
Bradley Karkanen
Email

Public
Entered by Date Memo
Bradley Karkanen Dec 02, 2019 08:40 AM 
Status changed from (2) Scheduled to (5) Completed
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Bradley Karkanen Dec 02, 2019 08:40 AM 
This is Windows 10 now
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Bradley Karkanen Oct 24, 2019 10:45 AM 
Status changed from (1) Pending to (2) Scheduled
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Savannah Sharp Voss Oct 22, 2019 03:40 PM 
Marsha would like an after hours update to 
Windows 10.  I let her know you would be in 
contact with her and that she needs to back up 
her documents and bookmarks to H Drive and that 
they will need to leave their computers on the 
night of.
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