Service Request Ticket

Service Request Information

CONTACT	Name	Doellinger, David	Date	Oct 23, 2019 02:41 PM
	Department	Social Science	Phone	88254
	Location		Email	doellind@wou.edu

SR INFO	Type		WOU #
	Priority		Equipment Type
	Status		Flagged
	Description	characters left

Computer	Edit WOU #	20181223 (opens in a new window)	Bldg/Room	HL 201
	Service Tag	J2LQDW2	Description	Dell OptiPlex 7060 SFF desktop, i5-8500 3Ghz 6core
	Serial No.	J2LQDW2	Location	Digital Media Center
	CPU	intel i5-8500(6-Core/Thread,9MB Cache, up to 4GHz)
	OS	Windows 10 Enterprise 64bit	Software	MS office Pro Plus 201* from XXXX2018007938; transfer from W#20130225: This station gets full Adobe CC2015 for WIN from Student LAB license; VideoPad Video Editor Home Edition 5.0.1 MAC/WIN license VISA2016006251 MARCH2017
	Wired NIC	6C:2B:59:E8:05:95

TECHS	Submitted by	Stephanie Magee	Contact	smagee15@wou.edu	88925
	Primary Technician		Contact	gsalazar15@wou.edu	88925

Entered by	Date	Memo
Gino Salazar			Email Public
Entered by	Date	Memo
Gino Salazar	Oct 29, 2019 10:12 AM	Status changed from (1) Pending to (5) Completed	Add Attachment
Gino Salazar	Oct 29, 2019 10:12 AM	This is installed	Add Attachment
Megan Thibeault	Oct 24, 2019 10:41 AM	Task reassigned to Gino Salazar.	Add Attachment
Stephanie Magee	Oct 23, 2019 02:41 PM	**This is an email** Hello. The PC in room HL-222 (WOU ID#20181223) doesn't have Start Stop transcription software installed. The actual physical pedals are there but not the software. Dr. David Doellinger has students that'll be needing to use it starting next week. Any chance we could get squeezed in before then? -Sean -- Sean O'Neill Library and Media Services fnord Western Oregon University 345 N. Monmouth Ave.	Add Attachment