Service Request Ticket - # 74286

Service Request Information

CONTACT Name Thibeault, Megan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 24, 2019 09:50 AM
Department University Computing Solutions Phone 88624
Location Email eichlerm@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20120134[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag JLKJ7V1 Description Dell OptiPlex 990 SFF, Core i7-2600, 3.4GHz, 8M
Serial No. JLKJ7V1 Location PDR 2023 Giveaway

CPU Intel Core i7-2600(3.4GHz, 8M)


OS Windows 7 Pro, 64 bit Software MS Office Pro Plus 2010 from P0086494

Wired NIC 18:03:73:34:92:1A

TECHS Submitted by Alix Karkanen Contact akarkanen17@wou.edu 88925
Primary Technician Contact thibeaultm@wou.edu 88925

Tracking

Entered by Date Memo
Megan Thibeault
Email

Public
Entered by Date Memo
Megan Thibeault Mar 06, 2020 11:34 AM 
Status changed from (1) Pending to (5) Completed
 Add Attachment
Megan Thibeault Jan 24, 2020 10:30 AM 
I need to check on the licensing of Sonoscent
 Add Attachment
Megan Thibeault Nov 13, 2019 10:28 AM 
Emailed Rian about the licensing
Add Attachment
Megan Thibeault Nov 13, 2019 10:24 AM 
 W20141091 is going to the library to replace this station.
Add Attachment
Megan Thibeault Nov 06, 2019 09:28 AM 
Emailed Rian
 Add Attachment
Tricia Flaherty Nov 06, 2019 09:03 AM 
Task reassigned to Megan Thibeault.
 Add Attachment
Tricia Flaherty Nov 06, 2019 09:03 AM 
opps I forgot to reassign this to you
 Add Attachment
Tricia Flaherty Nov 04, 2019 11:02 AM 
look at SR 69860 for sonsocent software info
Add Attachment
Megan Thibeault Oct 29, 2019 10:52 AM 
Task reassigned to Tricia Flaherty.
 Add Attachment
Alix Karkanen Oct 24, 2019 09:50 AM 
20120134[Edit Inv] needs upgraded
 Add Attachment