Service Request Ticket - # 74302

Service Request Information

CONTACT Name Hickerson, Ryan   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2019 11:41 AM
Department Humanities Division Phone 88762
Location Email hickersr@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Computer Edit WOU # 20131020[Edit Inv] (opens in a new window) Bldg/Room OFF PDR
Service Tag Description iMac, 21.5-inch, Intel Core i5, 2.7GHz, Quad core
Serial No. D25MR218F8J7 Location PDR 2023 Giveaway

CPU Intel Core i5(2.7GHz Quade-core, 6MB L3)


OS MAC OS X 10.9 (Mavericks) Software MS Office 2011 Std for MAC from P0094155

Wired NIC 68:5B:35:D4:24:5C


Wireless NIC 88:63:DF:8C:0D:AF


Bluetooth NIC 88:63:DF:8C:0D:B0

TECHS Submitted by Natalie Plasker Contact nplasker15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 30, 2019 12:34 PM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 30, 2019 12:34 PM 
Installed office 2019
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Megan Thibeault Oct 25, 2019 11:47 AM 
Task reassigned to Gino Salazar.
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Natalie Plasker Oct 25, 2019 11:41 AM 
Microsoft has been needing an update, and they 
have been ignoring them. Now they are able to 
create a new doc, but not able to save them.
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