Service Request Ticket - # 74305

Service Request Information

CONTACT Name Morrison, Alexis   View open tasks   View tasks from last 30 days   Schedule Change Contact Date Oct 25, 2019 12:05 PM
Department Disability Access Services Phone 88250
Location Email morrisona@wou.edu Request for more information Send 'Keeping in touch' email Send 'I'm thinking of you' email
SR INFO Type WOU #
Priority Equipment Type
Status Flagged
Description
Laptop Edit WOU # 20170928[Edit Inv] (opens in a new window) Bldg/Room APSC 405
Service Tag Description Apple MacBook Air 13-inch #Z0UV
Serial No. FVFWT0Q0J1WV Location Disability Services Office Testing laptop

CPU Intel Core i7(2.2GHz dual-core , 4MB L3 cache)


OS MAC OS X 10.13 (High Sierra) Software MSDesktopEdOffice201*MAC XXXX2017006552;

Wireless NIC 60:30:D4:63:EC:A4


Bluetooth NIC 60:30:D4:63:EC:A5

TECHS Submitted by Gino Salazar Contact gsalazar15@wou.edu 88925
Primary Technician Contact gsalazar15@wou.edu 88925

Tracking

Entered by Date Memo
Gino Salazar
Email

Public
Entered by Date Memo
Gino Salazar Oct 29, 2019 11:51 AM 
Status changed from (1) Pending to (5) Completed
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Gino Salazar Oct 29, 2019 11:51 AM 
Reimaged and got them all squared away
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Gino Salazar Oct 25, 2019 12:05 PM 
Task reassigned to Gino Salazar.
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Gino Salazar Oct 25, 2019 12:05 PM 
ODS macbook is having library issues
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